Returns and Refund Policy

Last updated: 05-12-2025

Welcome to Taekai. Please read this Returns & Refund Policy carefully before placing an order.

1. General Policy – All Sales Final

All sales through this website are considered final once the product is sold and dispatched.
We do not accept cancellations, returns, or refunds once an item has been dispatched.
By placing an order, you acknowledge and agree to this “all sales final” policy.

2. Shipping & Delivery Responsibility

Products are shipped to the address provided by you during checkout.
Delivery times are determined by the courier/shipping partner and may vary.
We are not responsible for delays or issues caused by courier services, natural calamities, or other external factors beyond our control.

3. Defective or Damaged Products on Delivery

If you receive a product that is damaged or defective, you must contact us within 48 hours of delivery. Provide your order ID, photos of the damage, and packaging details.
After verification by us, we may — at our discretion — offer a replacement (subject to availability) or store credit.
This clause (defect/damage resolution) is an exception to the “no returns / no refunds” rule.

4. What We Do Not Accept for Returns/Refunds

We will not entertain any of the following under any circumstances:

Change of mind after purchase
Incorrect size/fit (unless received damaged/ defective)
Delay in delivery due to courier or external factors
Any request for refund, cancellation or exchange after dispatch

5. Customer Responsibility & Order Review

Please review your order details — including product, quantity, size, shipping address — carefully before placing an order.
Once payment is processed and order placed, we will consider the sale confirmed.

6. Contact for Issues or Support

If you face any issues — damaged/ defective items or other order-related concerns — you can reach us:
Email: [etaekai@gmail.com]
Phone: [+917669944707]